Orders will generally ship in 1 - 3 business days. Order day does not count
as a ship day, weekend days, or holidays in calculating the time in transit. Delivery times are estimated only and not
guaranteed. Holiday seasons may require additional time. Because we try to ship from the warehouse closetest to you, and
not all items are stocked at each warehouse, therefore your items may not be shipped together.
Example items are shipped from Texas, where as our others may be shipped from mid states or the one of the coasts.
REGULAR SHIPPING IS TO THE CONTINENTAL UNITED STATES ($20 additonal charge may apply outside of continental U.S. You may
receive an additional invoice for this charge). SOME ITEMS CAN NOT BE SHIPED TO POST OFFICE BOXES. Some heavier items
have a seperarte shipping rate and will not follow the below prices, and may take longer to ship. It may take up to two
business days to receive your tracking number, which will be emailed to you.
We ship Monday through Friday. We generaly ship the next business day after
receiving your order, some of our warehouses may be 2 or 3 business days after order is received. We do not ship on weekends
or the follwing U.S.
- New Years Eve
- New Years Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas Day
Mister Find IT does not back order, if an item purchased has a depleted stock, you will be refunded for any charged item.
You will receive a confirmation email detailing your adjusted order total.
Order Cancelllations, Address Changes,
and Non-Deliverable Orders:
To ensure excellent service, orders are readied for shipment immediately and cannot be changed or cancelled. If an error has
occurred in your order and you notify us immediately we will attempt to assist in correcting the error.
After the order
has left the pending queue we cannot assist in any way and orders must be returned as per our Return Policy.
order is returned to us undeliverable or refused, a refund is issued less return freight charges and a 20% restocking fee.
Original shipping is non-refundable.
Each return item is handled on a per situation bases. so in general; if are returning something because you just don't like
it, a personalized (that you misspelled or made a mistake in design etc.) or a custom item the above policy applies.
If you receive an item broken or an item that is not described correctly, on our discression, and if you
contact us with in 14 days of receiving the item, a refund
may be issued or a replacement item may be shipped after the damaged item (or wrong item) is received at the address, and by
the information given in the return authorazation you will be issued. We will not accept or credit returns without proper
Shipping Methods and Rates:
Mister Find IT offers flat rate shipping rates (including insurance, excluding heavier items as mentioned above) to the
Contiguous United States via FedEx Ground Service or United States Postal Service. FedEx requires a physical address and does
not deliver to PO Box addresses. You may not be able to choose which carrier item is shipped by, as many of our items are pre
packaged. To help reduce your costs, we try to ship items by the least expensive way posiable, and we also recycle packing
matterial as we can. We use the United States Postal Service, and Fed-Ex as our main shippers, some of our warehouses may use
other shipping services. There may be additional delays, for how the shipping services handles storms, grovenment mandates,
and other un-controled events. While the charts below indicate our basic shipping charge, it is based on a flat average order
total before tax, coupons etc., and each item has shipping caulated at the time we write the descriptions. However, the
shipping compaines charge by distance, size of package, and weight, and other varibles,(we also have to pay someone to pull
and pack orders). That being said, if you order multiple items, and they are shipped together in the same package, from and
to the same locatations, you may end up with higher than normal shipping charges. If the shipping charge for a combined item
package is more then $5.00 (USD) over the actual shipping charge, you will be refunded the difference. Prices in charts below
are subject to change without notice, and are an estimate of actual shipping. The lesser amount is if the item is light weight
and can be shipped by first class mail or regular package, while the higher amount is based on heaver packing and/or priority
shipping. We will also use flat rate shipping boxes as we can. Your shipping charge will show in your cart at checkout.
On average shipping costs would be $5.95 for anything a pound or less, and an additional $2.50 per pound or portion of a pound
there after. The chart below shows this by estamated dollar amounts,and assumes heavier items are more expensive, and is not by